Privacy Policy
This policy explains how we handle the personal data of people who visit the sites published on professorspocket.com and its related subdomains, and of people who buy our digital products, in line with the EU General Data Protection Regulation 2016/679 ("GDPR") and applicable data-protection law.
Contact: support@professorspocket.com
1. What data we process
- Navigation data: IP address, device and browser type, pages visited, the campaign parameters you arrive with (UTM), and data collected through cookies or similar technologies — only if you accept them (see section 5).
- Purchase data: name, email, country and the payment details you enter on the checkout page. Payment is processed by our payment provider, Whop, which handles those details as an independent controller under its own policy; we receive only what we need to deliver the product and support you (name, email, product purchased, date).
- Support data: whatever you write to us when you ask for help by email.
2. Why we process it and on what basis
- To deliver the product you bought and provide support — performance of the contract (Art. 6.1.b GDPR).
- To meet tax and accounting obligations — legal obligation (Art. 6.1.c).
- To measure and improve our advertising (for example, to understand which ad led to a purchase) — your consent for measurement cookies and scripts (Art. 6.1.a); and our legitimate interest for attributing a purchase to a campaign through the link (Art. 6.1.f).
3. Who we share data with
- Whop — payment processing.
- ImpulTienda — the store platform that hosts the page, runs the checkout and delivers the purchase.
- Meta Platforms (Facebook/Instagram) — through the Meta Pixel and the Conversions API, to measure our campaigns.
- Utmify — to attribute visits and purchases to campaigns through the UTM parameters.
- Hostinger — hosting provider for the site and the product files.
We do not sell your personal data. Some providers may process data outside the European Economic Area; in those cases the transfer is made with the safeguards required by the GDPR (for example, standard contractual clauses).
4. How long we keep it
Purchase and support data is kept for as long as needed to provide the product and support, and for the periods required by tax law. Navigation and advertising-measurement data is kept for the period set by the respective providers.
5. Cookies and similar technologies
When you visit our pages we show a banner with "Accept all" and "Reject all". The Meta Pixel and the Utmify script load only if you accept: if you reject, they are not loaded and no measurement cookie is installed. You can change your choice at any time with the "Cookie settings" button or from your browser settings.
To know which ad a purchase came from, we copy the campaign parameters in the address (UTM/xcod) into the link to the checkout even if you reject. We do this without cookies and without storing anything on your device, solely to attribute the purchase to the campaign. The Meta click identifier (fbclid) is added only if you accept. On the checkout page the settings and policy of the checkout provider also apply.
6. Your rights
You can ask at any time to access, correct, delete or restrict your data, object to processing, request portability and withdraw consent, by writing to support@professorspocket.com. We reply within 30 days. You also have the right to lodge a complaint with the supervisory authority in your country.
6-bis. How to request deletion of your data
To request deletion of your personal data, write to support@professorspocket.com with the subject "Data deletion", stating the email you used for the purchase or support. We will confirm once done, keeping only what tax law requires us to retain.
7. Changes to this policy
We may update this policy; the "Last updated" date above always shows the current version.